Monday, August 31, 2009

Just work already

My internet connection drives me crazy. It works just fine until we get a visitor who wants to connect to our wireless network. Almost without fail, the new computer boots my computer off the network. It then takes an hour-long phone call to the router tech support in India to get it to work again. Although incredibly patient, the tech people sometimes don't know how to fix the problem and will just kind of hang up on me. Then I have to call back the next day and, hopefully, get someone who can figure out what to do. None of them seem to be able to fully explain the underlying problem, but it seems to be something to do with interference with assigning IP addresses.

We had a visitor last week from Far Off Land whose laptop stole the internet from my laptop and I only just now got it working again. However, the things the technician had me do this time seemed familiar, so maybe the next time this happens (and I'm sure it will happen again), I'll be able to do more trouble shooting on my own.

3 comments:

Jennie said...

hang up on you, how odd. Sorry for the hiatus. Can you at least directly plug in through a cable when the wireless goes down?

Karina said...

That sounds frustrating. Every day or two we have to reset our wireless router which is annoying but not nearly that bad.

Oh internet, what would we do without it?

Silver Fox said...

Can you set a fixed IP on your computer before your visitor signs in? I have to do that with my home router, because sometimes it will essentially assign the same IP number to more than one computer - and it has something to do with how the tech set up the router in the first place.

Let me know if you need futher info on this, even by phone.